If you purchased a domain name from a third-party provider (GoDaddy, Namecheap, 1&1, etc.) and want to keep it registered there, you can connect it to your Portfoliobox site. You can only connect one domain and only Pro account can use a custom domain.


TABLE OF CONTENTS



Before you configure your domain name

Before you configure your domain name, you will need to submit your domain name via the Portfoliobox admin panel:

  1. Click on the message at the bottom of your screen "Click here to set up your domain name".
  2. Under Set Up Your Domain Name, check the box "I want to use a domain that I already own".
  3. Finally enter your domain name under Your Existing Domain then click on Submit.



Note! If you have previously ordered a domain name and wish to submit a new one, please contact our support team at support@portfoliobox.net.


Domain configuration

1. Log into your domain provider account

Log into your account and find where you manage your DNS settings. Depending on your provider, this may be called Zone File Settings, Manage Domains, Advanced DNS, DNS editor, DNS Manager, or something similar. Here, you'll create 2 records so your domain and your Portfoliobox site are connected.

If you are not familiar with the process of domain configuration, we recommend you to provide your domain provider with the steps 2 to 4.


The nameservers should be the default nameservers of your provider.


Don't delete MX record during this process. MX records connect your email address. Deleting them will interfere with your email service.



2. Create an A-record

The A-record matches up "yourdomain.com" to our redirect server's IP address, 107.20.241.149. It creates a redirection from "yourdomain.com" to "www.yourdomain.com".


RECORD TYPENAME / HOSTTTLVALUE / POINTS TO
A@10800107.20.241.149


Go to the DNS settings and add a new DNS record: 

  • Choose the type of record: A-record
  • In the field Name or Host, type: @
  • In the field TTL, type: 10800
  • In the field Value, type: 107.20.241.149


If your provider doesn't accept @ as a Host Name, we recommend leaving the Host/Host Name field blank or entering your domain name without the "www" in front.


Depending on your provider, you may have other A-records in place with Host name @. Please delete them. There should only be one A-record with Host name @.


3. Create a CNAME record

A CNAME record (Canonical Name record) connects "www.yourdomain.com" to your Portfoliobox site. It matches up the subdomain "www" to home.portfolioboxdns.com.


RECORD TYPENAME / HOSTTTLVALUE / POINTS TO
CNAMEwww10800home.portfolioboxdns.com

Go to the DNS settings and add a new DNS record: 

  • Choose the type of record: CNAME-record
  • In the field Name or Host, type: www
  • In the field TTL, type: 10800
  • In the field Value, type: home.portfolioboxdns.com


For some providers, you will need to add a dot "." at the end of the value.


4. Wait for the settings to propagate.

It can take up to 48h for the connexion to start working properly. When the settings have propagated, no matter you type www.yourdomain.com or domain.com in a browser, your site will be reached.



If you have an issue configuring your domain name please contact our support team who will gladly assist you, or check the troubleshooting page.


SSL Certificate

Shortly after you have configured your domain name, an SSL certificate will be generated. Our Pro subscription includes a free SSL certificate no matter you are using your own domain or a domain requested via Portfoliobox. The whole process of DNS propagation and SSL certification generation can take up to 60 hours. You will receive an email notification when your SSL certificate is ready.